Sun Bets Sportsbook Review

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Join Sun Bets and bet £5 and you'll earn a £10 welcome bonus - 18+ T&Cs apply

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Sun Bets Promotion Terms and Conditions

  1. Sun Bets accounts (including Sun Casino and Sun Vegas) and promotions are provided by Tabcorp UK Limited), a company incorporated in England & Wales (company number 09815995). In these terms, all references to “we” and “us” are to Tabcorp UK Limited.
  2. All information we, or our affiliates, communicate to you about promotions form part of these Promotion Terms and Conditions.
  3. Our promotions are only open to residents of Great Britain and the Republic of Ireland who are over the age of 18 and legitimately hold a single Sun Bets account in their own name in line with our general terms and conditions.
  4. If you enter or participate in any Promotion, you do so on the basis of having accepted and agreed to abide by these Promotion Terms and Conditions.
  5. Sun Bets promotions are only open to customers who act in line with our general terms and conditions. Therefore, if we have reasonable grounds to conclude that you have broken those terms and conditions, we reserve the right to withdraw the promotion and remove any related winnings. Examples of relevant terms and conditions include:
  • You must be at least 18 years old;
  • You must be a resident of the United Kingdom or the Republic of Ireland;
  • You must have a method of payment which is approved by us, registered in your own name, and registered to an address in the Great Britain or the Republic of Ireland which is your address; and
  • You are only permitted to have one account.
  1. If we withdraw a promotion and/or remove related winnings from you on the grounds that we suspect that you have broken our terms and conditions, we will inform you of this. If you wish to complain about our decision, you may do so by contacting us at [email protected]. If you remain dissatisfied with our decision following a final response to your complaint, it is open to you to contact the Independent Betting Adjudication Services (IBAS).  IBAS offers Alternative Dispute Resolution (ADR) services on disputes between betting/gambling operators and customers. You can contact IBAS by
  1. E-mail –  [email protected]or
  2. Website – www.ibas-uk.com.

Further information about our complaints procedure is available in our general terms and conditions.

 

Sun Bets sportsbook free bet offers

  1. Unless otherwise stated, free bets or bonuses must be used within 30 days of them being added to your account.
  2. You cannot use free bets on Sun Casino or Sun Vegas.
  3. Free bets and bonuses awarded as a promotion cannot be used as qualifying stakes or deposits to other promotions.
  4. The value of free bets cannot be split or redeemed as cash.
  5. Unless otherwise advised, we will credit free bet or bonuses to your account within 48 hours of you meeting the eligibility criteria and complying with all terms of the relevant promotion.

 

“SUN400” promotional offer

  1. You must be a new customer to be eligible for the “SUN400” promotional offer.
  2. You must deposit between £/€10 and £/€400 and enter code SUN400 to qualify for the promotion. You can withdraw your own deposits and winnings at any time (subject to your account being appropriately verified, in line with our general terms and conditions).
  3. If your total stakes on Sun Casino games equal an amount 25 times your first deposit, we will give you a withdrawable cash bonus equal to your first deposit.
  4. You must complete the staking requirements within 30 days of your first deposit to receive the bonus.  Staking on all forms of blackjack and roulette will contribute a lower proportion towards the staking requirements. Further information about the game weightings can be found at https://sunbets.custhelp.com/app/answers/detail/a_id/135/kw/weighting
  5. We will also add free spins worth at least £/€5 within 24 hours of your first deposit. These free spins can only be used on the following games: Age of the Gods, Age of the Gods: Furious Four, Age of the Gods: King of Olympus, Age of the Gods: Goddess of Wisdom.  You can withdraw winnings from free spins once all have been used.

 

Our responsibility for loss or damage suffered by you

  1. We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable.
  2. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors, and for fraud or fraudulent misrepresentation.
  3. We are not liable for business losses. If you use our services for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
About Sun Bets

Sun Bets is brand new as of 2016 and was launched by the globally renowned Sun enterprise owned by News International. The very same Sun brand who run the The Sun newspaper, Sun Bingo, Sun Play, Sun Casino and so on. So they’re no stranger to the gambling scene and it appears as though this is their foot in the sportsbook door.

They appear to be aggressively sponsoring a number of popular televised events, which is also propped up by various other ventures in their fantasy football offering, casino and paper based adverts. One to watch!

6.6 Total Score
Must try harder

I can see why The Sun are venturing into sportsbook betting, but often you get the impression that some brands should keep to their area of expertise. I can't see them competing with the big boys, but they have an audience to market to so they'll do well. But they need some work!

Offers & Bonus
6.5
In Play & Cashout
6
The Website
6
Mobile & Apps
7.5
Customer Service
7
PROS
  • Clean website simple and easy to use
  • Looks great on mobile
  • Trustworthy brand (somewhat)
CONS
  • The site could use some additions
  • Its not the most innovative offering
  • Basic welcome offer
Bonus, Offers & Promo Codes

A standard welcome offer and is very attractive, simply Bet £5 & Get a £10 Free Bet. Perhaps simplicity within the welcome bonus scenario is what users are seeking in a battle to beat the bookies bonus terms and conditions, wagering and so on.

There’s currently not much else to talk about in terms of promotions, they have best odds guaranteed on horse racing which is pretty standard these days. They’re new to market so perhaps one to watch as they grow.

Inplay & Cashout

The in-play system is standard to basic at times, but you get everything you need from an in-play system. Live events and useful navigation to move between each category with relative ease. When you click into a popular event like a football match, you are given a useful digital commentary frame with insights and statistics on the live markets. Its looks better than it is in fairness, the markets could be presented as buttons and the TV like display needn’t be so overwhelming.

There does not appear to be a cash out feature as part of the main site offering, this appears to be an in app feature

The Website

Let’s give the guys at Sun the benefit of the doubt for now, its new and they’re catching up with some of the best in the business. The site is very basic, which might appeal to those who just want no thrills gambling, uninterrupted betting. The stripped back version could be right up your street if you get annoyed by the flashing casino banners that are characteristic of some betting sites or constant popups trying to lure you into other areas of the site. Its simplicity may define itself as a USP, who knows its too early to tell where Sun Bets will end up in the market, but for now they are providing a basic offering in their website.

sunbets-football
Mobile & App

Controversially the site looks great on mobile, clean, crisp and easy to navigate. The menu’s slide open from the side of your handset in their responsive design and you’re not overwhelmed by huge menus. You’re simply given the most popular categories which through handy navigation direct you towards the pages you need for the market you wish to bet on.

The App download is similar to the mobile site but with some additional features thrown in, like adding events to your phones calendar, plus cash out and further access to Casino, Live Casino & Slots.

Download is available for both Android & Apple devices.

Customer Service

As expected from a successful brand they have carefully considered their support offering, with access to Live Chat, Email, FAQs, Telephone all clearly indicated within a useful help centre.

Like the rest of the site, this section is simple to navigate and not overcrowded. Support information is transparent and easy to find

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